Data We Collect and Why We Hold It
When you open an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. We record transaction references tied to each deposit or withdrawal so we can verify your wallet and match payments to your account
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accurately. We also log device identifiers and session data each time you log in from a phone or browser, which helps us detect unauthorised access and keep your account secure. Cookie data is collected when you browse our platform; you can manage cookie preferences through your
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browser settings at any time. We do not sell your personal data to third parties. Data shared with payment processors — including mobile wallet operators like bKash, Nagad and Rocket — is limited strictly to what those processors need to complete your transaction. We hold your
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data for as long as your account remains active and for a period after closure as required by applicable law. Where your local law or eligible region places additional requirements on data handling, those rules take precedence. If you have questions about a specific data point
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we hold, our support team can walk you through the details.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.